Business Analyst

Job Description:
Provide strategic business analysis services to development teams.
The focus of this position is to work closely with the business units to gain in-depth understanding of our business strategy, processes, services, roadmap and the context in which the business operates.
This role will be key to understanding the documenting capabilities needed to address business challenges and requirements.
Support and align efforts to meet our business needs.
Stay current with customer needs and strategies; utilizing formal and informal written communication methods (for example, emails, newsletters, PowerPoint presentations, executive updates, task lists, updates) to communicate updates and findings; and facilitating project meetings and presentations to all types of diverse audiences (for example, senior management, Customers, technical staff)Lead or participate in multiple projects by completing and updating project documentation; managing project scope; adjusting schedules when necessary; determining daily priorities; ensuring efficient and on-time delivery of project tasks and milestones; following proper escalation paths; and managing customer and supplier relationships

Responsibilities:
Provide project level analysis – producing required project analysis documentation (business requirements, scope matrix, use cases, sequence diagrams, future state proposals, UAT plan)
Collaborate closely with developers to implement the requirements, provide necessary guidance to testers during QA process
Identify improvement opportunities (proactive and reactive) Elicit and clearly document business and systems requirementsAssess business process and system inefficiencies
Identify ways to increase adoption and customer satisfaction
Demonstrated fluency in business processes and process differentiation
Ability to analyze and synthesize business requirements, including recognizing patterns and conceptualizing processes
Create and maintain issue logs, meeting minutes, meeting schedules, project summaries and updates
Create and maintain project schedules by developing project plans and specifications, estimating time and resources, monitoring milestone completion, tracking all phases of the project lifecycle, providing timely reporting of issues that impact project progress, coordinating actions and resolving conflicts
Meet with project team regularly to review project deliverables and deadlines
Develop and execute test plan
Strong project management, ability to successfully manage multiple tasks at any given point

Requirements:
Communication
Technical Understanding
Problem Solving
Leadership
Teamwork
Client Management
Business Operations
Multitask

Technology Requirements:
Visio
MS Office
Basic SQL
Pseudo Coding (Nice to have)
Mailchimp, Sendgrid
Salesforce
Google (G-Suite)

Benefit Details:
Course Work Credit
Bonus
Benefits
Work Remote
Flexible hours
Medical, Dental and Vision after 120 days

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